Business Ethics

We’ve found 3

Beyond Numbers: Building Client Trust in a Data-Driven World

  • 05 November 2024
  • |
  • by Stephen Le

Data is everywhere. It shapes our decisions, drives our strategies, and fills our presentations. Clients want detailed metrics, projections, and insights. But as powerful as data is, it doesn’t cover everything. At the core of client relationships, there’s still a need for trust, empathy, and genuine understanding—qualities that no algorithm can replace. When Data Isn’t Enough While data gives us clarity, relying on numbers alone can leave clients feeling unseen. Numbers can hint at what’s happening,...

There Is Always Some ‘Good’ in ‘Bad’ and Some ‘Bad’ in ‘Good’

  • 15 March 2024
  • |
  • by Stephen Le

Are you confused yet? Life is rarely straightforward. You can almost always find the “good” in bad circumstances and the “bad” in good circumstances….or people… or things. There is always a principle of yin and yang at play. Like anger. Anger in itself is not a bad emotion, even though we tend to categorize it as a not-so-good emotion (not in the “feel-good” category anyway). But emotions are neutral and how we respond to it is...

I Eat, Sleep and Breathe Integrity. As a Lawyer, I Have To.

  • 15 March 2024
  • |
  • by Stephen Le

You must have heard the news Indeed, admittedly I am a little slow to the conversation and yet I feel a need to give my two cents. The story goes like this – one month ago, 11 lawyers made headlines in Singapore for cheating in their 2020 Bar examinations held online. They brazenly shared their answers through whatsapp, essentially participating in a group discussion that should never have happened. Their names are now in the papers. Alas, they...