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Designing The Future: Why 2025 Is The Year For Leaders To Architect Possibility
- 03 January 2025
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- by Stephen Le
Dear leaders, have you taken the time needed to pause, reflect, take stock, be grateful and envision a better 2025? We all need to do this to get to vision. Great leaders are not just managers of the present—they are architects of the future In a world that craves progress – and is rushing through so much of life mindlessly – the most influential leaders are those who design beyond immediate needs and envision what could...
AI and the Future of Arbitration: No Longer Just a Sci-Fi Movie
- 02 December 2024
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- by Stephen Le
Imagine this: you’re working on a case packed with mountains of data—evidence, timelines, witness statements. It’s overwhelming, isn’t it? Now picture using an AI tool that sifts through all of it in minutes, spotting patterns and making connections you might have missed. Sounds like something from a sci-fi movie? It’s not. This is the reality we’re stepping into, and it’s already changing the way arbitration works. Generative AI can analyze, predict, and streamline. It’s fast and...
Beyond Numbers: Building Client Trust in a Data-Driven World
- 05 November 2024
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- by Stephen Le
Data is everywhere. It shapes our decisions, drives our strategies, and fills our presentations. Clients want detailed metrics, projections, and insights. But as powerful as data is, it doesn’t cover everything. At the core of client relationships, there’s still a need for trust, empathy, and genuine understanding—qualities that no algorithm can replace. When Data Isn’t Enough While data gives us clarity, relying on numbers alone can leave clients feeling unseen. Numbers can hint at what’s happening,...
Why Cultural Diversity Matters to Achieve Our Global Ambitions
- 01 September 2024
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- by Stephen Le
IQ vs EQ vs CQ In today’s interconnected world, understanding cultural diversity isn’t just an option—it’s essential. But how prepared are you to navigate this complexity? Beyond IQ (intelligence quotient) and EQ (emotional quotient), there’s CQ—cultural intelligence. CQ measures your ability to be effective in culturally diverse settings, which is increasingly critical in a globalized space. Consider any aspect of your life, and it is likely influenced by your culture – the food you eat, the...
5 Things I love most about Singapore
- 01 August 2024
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- by Stephen Le
As I type away, I’m thinking, I might sound like a Singaporean, even though I am Vietnamese (and a very proud one at that). Let me explain my deep affinity with Singapore. It’s the country I fly to the most to participate in regional conferences and meet new and old friends. My wife also spent several years in Singapore while pursuing further education. So you see, we have numerous ties with this vibrant city-state. Many visitors...
Don’t believe your eyes? Living in a deep fake world
- 28 June 2024
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- by Stephen Le
Seeing Used to Be Believing Did you see the realistic video of Justin Timberlake chugging alcohol while having his mugshot taken? That was generated from his recent infamous mugshot alone – pretty impressive. Or the online advertisements misusing then Singapore Prime Minister Lee Hsien Loong’s image to sell investment opportunities? Way too far-fetched. While these are obviously fake, so many other pieces of AI-generated content are not so easy to spot and the results are as...
3 Unexpected Learnings from SQ321
- 01 June 2024
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- by Stephen Le
Singapore made the news again, but this time in the skies. On May 21, a Singapore Airlines flight made an emergency landing in Bangkok due to sudden and severe turbulence, resulting in one fatality and injuries to dozens of passengers. This was news for two reasons – death due to turbulence, which is relatively unheard of, especially on one of the best airlines in the world. AccuWeather, a U.S. weather forecasting company, suggested that swiftly forming...
Managers, let your employees fail
- 03 May 2024
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- by Stephen Le
I understand the tension – do I step in or do I take a step back? Exert more control or allow for more autonomy? Good management is somewhere between the two, and our job as managers is to find the delicate balance. Different folks, different strokes. I am aware, of course, that this is easier said than done. Failing is almost taboo in many Asian cultures. There is a perfectionistic, face-saving mentality, weaved into the very...
Right and Wrong according to the Samurai
- 28 March 2024
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- by Stephen Le
Ethical leaders are the modern warriors of today Touted as an indispensable read for executives, the “Code of the Samurai” is my latest read and it is fascinating! The timeless lessons offer a roadmap for ethical leadership so needed in our modern corporate world today. A deep dive into Japanese culture and philosophy You may know this – the “Code of the Samurai” is a four-hundred-year-old explication of the rules embodied in Bushido, the Japanese Way...