Imagine this: you’re working on a case packed with mountains of data—evidence, timelines, witness statements. It’s overwhelming, isn’t it? Now picture using an AI tool that sifts through all of it in minutes, spotting patterns and making connections you might have missed.

Sounds like something from a sci-fi movie? It’s not. This is the reality we’re stepping into, and it’s already changing the way arbitration works.

Generative AI can analyze, predict, and streamline. It’s fast and efficient, taking on the heavy lifting so we can focus on strategy and decision-making. But while the potential is incredible, there are challenges we need to tackle upfront.

Remember – ethics is our North Star

Have you seen the video of Starship’s booster landing? That incredible feat of engineering didn’t just happen; it’s built on precise techniques and principles. For arbitration, ethics is that foundation. No matter how much technology evolves, ethics remains our north star.

AI in arbitration is a double-edged sword

On one hand, it streamlines processes and saves time. On the other hand, it raises critical questions. What if sensitive client data is compromised? How do we prevent AI from amplifying biases already lurking in its training data?

And here’s the big one: AI will never replace the human judgment that defines our field. Arbitration is complex. It’s not just about crunching numbers; it’s about understanding people, cultures, and nuances. Yes, AI can help—but it should never be in the driver’s seat.

How the world is using AI

Different regions are testing the waters with AI, each in their own way:

• In the U.S., AI tools help with admin work, but humans still make the decisions.
• In the U.K., platforms like Kira Systems make contract reviews faster, while strict GDPR rules keep data secure.
• Singapore is leading in Asia, with SIAC using AI to manage cases—but always with human oversight.

Globally, everyone’s moving forward cautiously, trying to find the right balance between innovation and ethics.

Let’s talk about what AI does best:

• Speed: It turns weeks of work into hours.
• Cost-saving: It handles the repetitive stuff, saving time and resources.
• Focus: With AI managing the tedious tasks, we can focus on strategy and big-picture thinking.

As you already know: AI isn’t perfect. It needs oversight to ensure it’s accurate and unbiased. Clients need to know how AI is being used in their case, and we need to stay firmly in control.

Southeast Asia’s big opportunity

This is where it gets exciting. I believe Southeast Asia has a unique chance to lead on AI governance for arbitration. Imagine a regional framework that’s transparent, ethical, and builds trust across borders.

Singapore is already showing how it can be done – SIAC is working with tech firms to integrate AI responsibly. Vietnam and other countries can build on that and create a model for fair, secure, and effective arbitration that benefits everyone involved.

This shift in AI is going to transform arbitration in our lifetime

This is our moment to lead—to bring AI into arbitration thoughtfully, without losing sight of what matters most. This isn’t just about technology—it’s about shaping the future of arbitration for future generations.

Let’s make the most of this opportunity and leave a legacy we can all be proud of.

Sincerely,

Stephen Le, Lead Litigator