The employee experience begins and ends with the manager.
To be more exact, an employee’s conversations with their manager define their employee experience. A damaging conversation with their manager can be the flame that sets fire to that person’s entire employee experience.
But the opposite is just as true. Effective and personal conversations engage employees, keep them excited about their job, and improve their performance and wellbeing.
Read the full write up here: https://www.gallup.com/workplace/505370/great-manager-important-habit.aspx